Terms and Conditions – Online Booking Confirmation

These Terms and Conditions (“Agreement”) govern your booking with Dunmar Moving  (“Company,” “we,” “our,” or “us”). By confirming your booking online, you (“Customer,” “you,” or “your”) agree to the following:

1. Booking Confirmation

• A booking is considered confirmed once you have received an email confirmation or booking reference number from us.

• All bookings are subject to availability and service area coverage.

2. Estimates and Pricing

• Estimates provided during booking are based on the information supplied by you. Final charges may vary depending on actual services rendered, including but not limited to:

  • Actual size of home, weight, volume, or labor hours.

  • Additional services requested (e.g., packing, unpacking, storage).

  • Delays caused by circumstances beyond our control (traffic, weather, access issues).

• All rates are subject to applicable taxes, fees, and surcharges.

3. Deposits and Payments

• A deposit may be required at the time of booking. Deposits are applied toward the final invoice.

• Payment in full is required at the completion of services unless otherwise agreed in writing.

• We accept major credit cards, debit cards, or other payment methods listed during booking.

4. Cancellations and Rescheduling

• Cancellations made within 10 days of the scheduled service date may result in forfeiture of your deposit.

• Cancellations made earlier than 10 days before the scheduled service will be eligible for a refund of the deposit, less any administrative fees.

• Rescheduling is subject to availability.

5. Customer Responsibilities

You agree to:

• Provide accurate and complete information regarding your move.

• Ensure that all items are properly packed (unless packing service is purchased).

• Make sure we have safe and reasonable access to all locations.

• Comply with local regulations regarding parking, loading, and unloading.

6. Limitations of Liability

• We are not liable for delays or service interruptions caused by weather, traffic, accidents, or other events beyond our control.

• Certain items (including but not limited to jewelry, cash, documents, firearms, hazardous materials, and perishable goods) are not covered under our standard liability and should not be packed for transport.

• Standard valuation coverage is included as required by law. Additional valuation or insurance may be purchased for greater protection.

7. Storage Services

• If storage is requested, charges will apply as per our storage rate schedule.

• Storage access may require advance notice.

• Items left in storage without payment may be subject to a lien and disposal according to applicable law.

8. Governing Law

This Agreement is governed by the laws of the state in which services are rendered. Any disputes shall be resolved in the courts of that jurisdiction.

9. Acceptance of Terms

By confirming your booking, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. In addition to this online booking Dunmar Moving may send you and additional agreement outlining the move in its entirety along with all necessary agreements needed to complete the move.